I opened the email and it made me angry. I wasn't having my best day. With looming deadlines, a business to run and a child to parent, it wasn't the ideal time to send me a rude email. Maybe I'm a bit sensitive to bad communication. What with being a "communication expert" and all.
A bit like looking at a root cause, I like to get to the heart of the matter. This is where I find the difference between you, and the others. Looking at your purpose, your motivation, your vision. Finding your true story, and importantly, why anyone should care about it. These are some of